Information for Referrers

Our team of experienced nurses are here to help.

Do you have a wound that is taking more than four weeks to heal? Does your wound keep coming back even after it has healed? Perhaps it’s affecting your health and wellbeing?

Our team of experienced nurses are here to help.

We’ll provide you with a comprehensive, holistic assessment to determine any underlying conditions that might affect the wound healing process. Our nurses work with you and any other health professionals involved in your care to develop a personalised, evidence-based would treatment plan just for you.

Our Wound Care Team

Our experienced nurses have a passion for wound care and are ready to treat you in the comfort of your own home. Our nurses will work with you and other health professionals (such as your GP) to develop a personalised, evidence-based wound treatment plan. Our goal is to help you to get the right care, at the right time, in the right place to improve outcomes and your quality of life.

Frequently Asked Questions

When should I get help?

You should seek help when:

  • Your wound has not healed within four weeks
  • You have a wound that comes back after it has healed
  • You are concerned about your wound or you have an increase in wound pain
  • The skin around the wound is red, hot to touch, swollen and sore
  • The wound looks yellow, pale, bleeds very easily or is black
  • The wound has an offensive smell or is leaking more than usual, or the leakage has become green coloured or there is pus present
  • If you have diabetes or problems with your circulation (blood flow)
  • If you have a history of wounds that take a long time to heal and you want to reduce the risk of the wound coming back again.

We offer a wound care service for people with acute, chronic or non-healing wounds and for those with a history of wounds.

What are the costs?

There are government subsidies for those that are over 65 years as well as fee-for-service for private clients. Please contact our team to discuss the options that are available to you.

The wound dressings we use are the most advanced and evidence-based products available. We provide wound dressings at the time of the appointment plus the next dressing change. The cost of dressings will be discussed with the client at the time of the appointment to ensure that dressings selected are both appropriate and affordable.

Can I be treated at home?

Yes! if you need wound care, please get in touch with our team on 1300 610 610 to discuss how wound care can be part of your Help at Home package.

What conditions do you treat?

We treat:

  • Leg and foot ulcers
  • Pressure injuries
  • Post-surgical wounds
  • Pilonidal sinuses or absesses
  • Cancerous wounds
  • Swollen legs
  • Acute wounds (abrasions, cuts, skin tears).

Some wounds can be avoided by taking preventative measures. Our team will work with you to develop strategies to reduce the risk of a wound developing or coming back again after it has healed.

What is a wound?

A wound is an injury that affects the skin or underlying tissue. A wound can be the result of an accident, caused by a surgical operation or occur because of another health condition such as diabetes or circulation problems.

Most wounds heal within two to four weeks but for some people, it can take much longer.

Wounds covered with a dressing heal more quickly than those exposed to air to dry out. Cells which repair wounds needs some moisture to grow over the wound the form new skin. Keeping a wounds covered also reduces wound pain and the risk of infection.

Who do wounds affect?

More than 3.5 million Australians are affected by wounds. Many of these wounds are difficult to heal and require practical and specialised treatment.

Are you ready to book an appointment or have some questions?

Call 1300 610 610 to get in touch.