What is this toolkit?
This toolkit was developed to support the inclusion and engagement of particularly vulnerable or marginalised groups of our community. Engagement is about communicating and interacting with people and involving them in planning and decision making.
Translating and Interpreting Service
Anglicare Southern Queensland recognises the equality of access to support regardless of culture, religion, ethnic origin, or language spoken. If applicants, staff, clients or family representatives require access to an interpreter, we can engage with the Translating and Interpreting Service (TIS National) to ensure that the interpreter is provided by a professional accredited language service.
Being inclusive is about finding, offering and supporting opportunities for people of all ages, abilities and backgrounds to participate, to learn, to contribute and to belong.
Inclusive Engagement Toolkit
An Introduction to Inclusive Care
Inclusive Communication
Providing inclusive care allows current aged care services to be more diverse and inclusive for everyone.
Inclusive Leadership
Inclusive leaders are respectful and treat people fairly, they value the uniqueness individuals have and leverage the thinking of diverse groups.
Connecting during the time of social distancing
The impacts of COVID-19 and social isolation on older people has had detrimental effects on the quality of life and premature mortality. Socialising has effects on our risk for illness and death along with our overall health and wellbeing.
Working with Interpreters
Professional interpreters are bound by the ethical and professional standards of the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics and Code of Conduct.
We’re here for you.
Want to get in touch? We’re here to help answer your questions about our services or general information about Anglicare.