Trusted Brands Survey Results
For the fourth year running, Anglicare Southern Queensland has been named as Australia’s Most Trusted Brand in Aged Care and Retirement Villages in the annual Reader’s Digest survey. The 2022 Trusted Brands survey was independently conducted by leading research company Catalyst Research. It invited over 3000 Australian to rate their most trusted brands across 75 product categories.
Anglicare’s 150 Years of Experience in Providing Care
Anglicare has supported Queenslanders for over 150 years. It is one of the state’s most experienced and trusted in-home, retirement and aged care providers. With a team of over 3,000 dedicated professionals and more than 600 compassionate volunteers, Anglicare continues to deliver exceptional care to those in need.
Client-Centric Care Models
To ensure best-practice care across our in-home, retirement and aged care services, Anglicare focuses on using client-centric models.
Staff do so by focusing on every individual’s specific needs, goals, interests and passions. As a result, this is supporting them to live the life they want.
Help at Home client Audrey Doyle is appreciative of the wonderful care and support she receives from Anglicare.
“Anglicare provides an excellent service, and our community is really fortunate to have very caring staff who go above and beyond their duties to look after us,” she said.
Executive Director’s Praise for Staff
Anglicare SQ Executive Director, Sue Cooke, praised all staff, particularly aged care staff for rising to the challenges and obstacles the past two years have presented to them.
“Staff have really done an exceptional job to ensure the quality care and continuity of care is provided to all our clients,” Mrs Cooke said.
“As we’re not out of the woods just yet with the ongoing pandemic, even if the broader community strives to move on from COVID, our frontline workforce continues to train and improve infection control practices to keep our clients and residents safe.”
Mrs Cooke said the recognition of the Trusted Brands award was well-deserved and thanked everyone who has played a role in supporting our clients and residents.
“For a provider of essential health care services to older Queenslanders, the power of trust cannot be understated,” she said.
“We are with people in some of their most difficult and vulnerable moments. Our residents, clients and their families rely on us every day to provide them with the best possible care and support.
“I am really proud and honoured that we have received this recognition for the fourth year in a row from Australian consumers.
“Our residential and community aged care staff do an amazing job, and they are backed up by a dedicated team of support services from across the organisation.”
You can see the full list of results on the Trusted Brands website.