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Caring doesn’t stop, even in a pandemic. At Anglicare Southern Queensland, we support more than 42,000 Queenslanders a year, and we’re proud to empower people from all walks of life.
Our staff are the heart of everything we do, and their dedication and commitment are what keep our services going. No act of care is too big – or too small. From a safe place to stay and an ear to listen, to a cup of tea just when you need it, they are by your side, 24/7.
These images were shot during the COVID-19 Pandemic in 2020, when our staff remained on the front line to support our clients.
Midnight
Harry offers a safe haven to homeless young people in Mt Gravatt
Did you know that 42% of people experiencing homelessness in Australia are under 25 years old? When the clock strikes midnight, youth workers like Harry are working with young people at risk of or experiencing homelessness. We operate crisis and transitional accommodation to help break the cycle and support young people in the community to reach their goals as part of a case plan.
1 AM
Kricket administers medication in the early hours in Toowong
Our Residential Aged Care homes provide round the clock support to older people who need additional support as they age. A night shift for Kricket will see her ensuring that our residents are safe and comfortable, with their care needs met. In 2018-19, we provided 277,765 nights of care in our eight homes across Queensland.
2 AM
Ebony reaches out to Arthur in his time of need in Toowoomba
In Toowoomba, Ebony supports Arthur to reflect on the events and challenges of life. Spiritual and pastoral care is always available in our Residential Aged Care homes. Our approach to care and ageing is holistic and person-centred. We support spiritual and cultural diversity and offer appropriate spiritual care for people from all faith traditions and beliefs.
3 AM
Mary begins her rounds in Toowong
Round the clock care at our Residential Aged Care homes means staff get to know every moment of residents’ lives. Mary takes a personal interest in the residents and always knows when she needs to bring a cuppa or some small comfort to help them sleep better at night.
4 AM
Nabil cooks up a storm for our residents in Manly
The food we serve our residents is carefully planned with nutrition, fresh produce, taste and variety in mind. We review menus regularly, run food focus groups and encourage feedback from our residents to understand what they like and if they have any new meal ideas. Nabil is part of the team that served 833,294 meals in 2018-19.
5 AM
Joel helps the residents to rise and shine in Bundaberg
It’s the everyday tasks that make life comfortable and safe in our Residential Aged Care homes. Every morning in Bundaberg, Joel sets up for breakfast so the residents can start their day right. Joel knows who is an early riser and who likes a bit of a sleep in so he always has the juice or coffee ready when it’s needed.
6 AM
Thomas & Ollie welcome in the new day in Toowong
Visitors and staff can bring their beloved pooches in to visit at some of our Residential Aged Care homes – residents and staff alike find it reassuring to have Thomas and Ollie around. Ollie supervises (and receives pats) while Thomas looks after the maintenance at Toowong.
7 AM
Jason remotely assists our Longreach field staff in Brisbane
Our central office supports our staff wherever they are, from Brisbane to Coolangatta, Longreach to Townsville, and everywhere in between. Jason takes a call from a Help at Home staff member to make sure they’re able to deliver services and keep in touch with their team.
8 AM
Erika helps Jill put on her sparkle, ready for the day in Taigum
Erika knows that Jill likes to greet the day with her best face on, and how important it is to support residents in maintaining their routines and do what makes them happy. For our aged care residents, dignity and a fulfilling lifestyle is paramount.
9 AM
Michelle reassures a new mum at a family support group in Laidley
We work with parents and families to give them the tools they need to succeed. Michelle understands that parenting can be hard, and works with at-risk families to identify the goals, specific strategies and services required to support them to realise their full potential.
10 AM
Bernadette brings the fun and dancing to our respite centre in Southport
Bernadette’s cheerful smile brightens everyone’s day at the respite centre, where she’s part of the team providing respite facilities for aged clients and clients with a disability. Respite centres allow clients to attend activities in a safe and controlled environment, while carers have the chance to restore some balance to their lives.
11 AM
Yu signs into the Department of Child Safety in Roma
We’ve been supporting foster carers in Queensland for more than twenty-five years. Yu is part of the team committed to providing a safe and happy environment for children in need and she works closely with foster carers, families and the Department of Child Safety.
Noon
John makes a client’s bathroom safer in Caboolture
We are here to support clients to live independently with the confidence to do the things they love. The Help at Home team, like John, can help people prepare for the next stage in their life, whether by adapting the family home to make it more suitable or providing regular support services.
1 PM
Helen happily supports a mum and daughter to reunite in Roma
Helen has been working with a mum going through a tough time, to support her to gain the skills she needs to bring her daughter home. Reunification is always the goal when a child needs to go into foster care, and Helen supports families to stay together.
2 PM
Daphne keeps a client’s home spick and span in St George
Recognising that help is required means our Help at Home clients can maintain independence, stay at home longer, and continue to do the things they love. Daphne knows that her support gives her clients the opportunity to keep enjoying the important things in life.
3 PM
Mercy welcomes a young lady into our women’s crisis accommodation in Toowong
Mercy is part of the team providing holistic support through a range of services to help women rebuild their self-worth to make sustainable changes in their lives. We are committed to providing a safe and supportive environment for women that meets their needs and respects their life choices.
4 PM
Shirlene welcomes clients back after a fun day out in Robina
Our leisure and lifestyle specialists coordinate a broad variety of activities with aged care residents. Shirlene supports clients to continue to do the things they are passionate about and coordinates a range of individual and group activities.
5 PM
Annie stops to support a new foster parent in Chinchilla
Annie is committed to making sure our foster carers always feel supported. With foster care case practitioners to support every step of the journey and a 24/7 support line, carers always have someone to turn to if they’re facing a challenge.
6 PM
Siobhan cooks dinner alongside a young person that needed a safe place to stay in Beenleigh
Siobhan is committed to making sure our young people that find themselves at risk always feel supported, have a safe place to stay and a nutritious meal at the end of the day. She’s there to support the young person to create goals and pathways to reach them and teach them life skills.
7 PM
Izam plans family contact with a foster carer in Charleville
It’s important for foster children to maintain relationships with their biological family while they’re in foster care. Izam supports a family to achieve this goal, by arranging for a child in foster care to spend time with their biological family.
8 PM
Trent brings a young person back to the house after TAFE in Mt Gravatt
Trent is part of a team that aims to increase the independence of young people while providing the care and connections they need. We believe in helping prepare young people for the real world and to do this we provide counselling and support to them in their time of crisis and equip them with the practical and emotional skills they need as they grow towards independence.
9 PM
Serena preps the room for a woman and child escaping family violence in Toowong
We look to offer assistance with both immediate needs and the overcoming of long term challenges for people facing homelessness. Serena makes sure that tonight’s emergency accommodation residents are comfortable and safe. We support women using a trauma informed, recovery orientated, housing first framework.
10 PM
Trent tries to locate absent youth in Woodridge
Our team proactively supports young people living in the community to achieve their goals and help to understand and negotiate the often complex service systems. Trent supports young people undergoing a range of challenges, through programs that aim to promote social inclusion and increase participation in education and training.
11 PM
Mary & James prepare for the night shift with smiles in Toowong
Mary and James are part of the team providing round the clock care in Toowong. We are committed to excellence in care, contemporary practice and care models with an ongoing process for continuous improvement.