What is this toolkit?
This toolkit was developed to support the inclusion and engagement of particularly vulnerable or marginalised groups of our community. Engagement is about communicating and interacting with people and involving them in planning and decision making.
Being inclusive is about finding, offering and supporting opportunities for people of all ages, abilities and backgrounds to participate, to learn, to contribute and to belong.
Inclusive Engagement Toolkit
and tips to help you get started on your journey in providing inclusive care.
Providing inclusive care allows current aged care services to be more diverse and inclusive for everyone.
Inclusive leaders are respectful and treat people fairly, they value the uniqueness individuals have and leverage the thinking of diverse groups.
The impacts of COVID-19 and social isolation on older people has had detrimental effects on the quality of life and premature mortality. Socialising has effects on our risk for illness and death along with our overall health and wellbeing.
Professional interpreters are bound by the ethical and professional standards of the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics and Code of Conduct.
Fact Sheets
Inclusive Engagement Toolkits in other languages
Arabic, Assyrian, Bengali, Bosnian, Croatian, Chinese, Dari, Dutch, English, Estonian, Farsi, Fijian, French, German, Hakha, Hindi, Greek, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Macedonian, Malay, Maltese, Mongolian, Nepali, Polish, Portuguese, Punjabi, Russian, Somali, Spanish, Swahili, Tagalog, Thai, Turkish, Ukrainian, Vietnamese
Watch Inclusive Engagement Toolkit videos
Topic 1 | An Introduction to Inclusive Care
and tips to help you get started on your journey in providing inclusive care.
Topic 2 | Inclusive Communication
Topic 3 | Inclusive Leadership
Topic 4 | Connecting during the time of social distancing