About Support at Home funding
Support at Home funding is allocated based on an individual’s care needs and allows recipients to choose an approved provider, like Anglicare Southern Queensland, to manage and deliver services. Support at Home offers long term, comprehensive support, and the funding includes care management, personal care, nursing, allied health, and domestic assistance to help you maintain your independence.
Additional fees may be required based on financial assessment and individual circumstances.
Support at Home categories
Clinical Supports
Health services such as nursing or allied health to support your health needs
- Nursing care
- Allied Health
- Therapeutic services
- Nutrition
- Care management
Independence Support
Assistance like personal care, social support or transport to keep you moving
- Personal care
- Social support & community engagement
- Respite care
- Transport
Everyday Living
Maintaining routine through cleaning, gardening or delivered meals
- Domestic assistance
- Essential home maintenance and repairs
- Meal preparation and delivery
Additional short-term care funding
For times when you need extra support, short term programs are available. To check your eligibility for these programs, contact My Aged Care on 1800 200 422
Eligibility
To qualify for Support at Home funding, you must:
- Be aged 65+ (or 50+ for Aboriginal and Torres Strait Islander people)
- Require ongoing, coordinated care to live safely at home
- Complete an assessment through My Aged Care and receive approval.
To apply:
Step 1
Check your eligibility
For information on eligibility visit myagedcare.gov.au.
Step 2
Contact my aged care
Call 1800 200 422 or visit myagedcare.gov.au to register online.
Step 3
Arrange an assessment through My Aged Care.
This assessment will determine your eligibility and the level of care you need.
Already been assessed with My Aged Care? Call us on 1300 610 610 and we can support you to access available services that suit your personal needs and goals.
Step 4
Complete an assessment through My Aged Care.
Your assessment will take place in your home, or over phone or video call.
They’ll assess you on factors that determine your eligibility for Support at Home funding, such as your health, how you’re managing at home and, if you’re currently receiving support.
You will receive an outcome letter within 2-6 weeks of your assessment, outlining which Support at Home level you have been approved for and approximate wait time for the funding to be assigned.
Step 5
Receive your funding allocation
You will be assigned a funding level based on your care needs.
Step 6
Choose an approved provider
Contact Anglicare to develop a care plan tailored to your needs. Call us on 1300 610 610 when your funding is approved or assigned.
Step 7
Receive ongoing care
Your funding is flexible and can be adjusted as your needs change.
If you want to access services while you wait for your funding to be approved, please contact us to find out about our fee-for-service options.
Call 1300 610 610.
Is this funding option suitable for me?
Support at Home funding is ideal if you require ongoing support with daily tasks, health management, or personal care. By completing an assessment through My Aged Care, they will determine if you need high level care, such as Support at Home, or entry level support, accessible through the Commonwealth Home Support Programme (CHSP).
Common questions
Here are the most frequently asked questions we receive about Support at Home funding.
How much funding do I receive?
Your funding classification determines how much financial support you receive. After your My Aged Care assessment, you’ll be assigned a funding level from 1 to 8. The higher your funding level, the more funding you will receive, with Level 1 offering the lowest amount and Level 8 offering the highest amount.
*Contributions will be applied on a tapered rate based on the participant’s income and assets assessment.
How much will I need to contribute?
If you were approved on or after 1 November 2025 for Support at Home funding, the below table outlines the contributions you may need to make. If you are a grandfathered or transitional participant, your contributions may be different. For more information, visit our Support at Home Reforms page:
Other funding options
There are various funding options to help you access care and support at home and beyond. We’ll help you find the best fit for your needs today while also exploring options for the future, so you always have the right support at the right time.
Access our services
We’re here for you. Submit this form or call us to access an Anglicare service or program. Our team is available between 7am and 5pm weekdays on 1300 610 610.
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Getting started
Navigating aged care funding can be daunting, but you don’t have to do it alone. We’re here to guide you through each stage – from understanding your options to securing the support you need. Taking the first step is often the hardest, but with our help, you’ll feel confident and supported every step of the way.
We’re here to help
Get in touch today and let us help you access the right funding and support for your needs.