Help at Home

Home care services including nursing, cleaning, meal preparation, home maintenance and social support.

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Submit an enquiry or request a call back.

Trusted to be there.

Anglicare Southern Queensland is proud to have, again, been recognised for our commitment to quality care and the wellbeing of our aged care clients.

Aged care and Retirement Villages Winner 2023

Helpful information when getting started

How to access home care including costs, fees, and government support

How you or your loved one access in-home services will depend on your situation. There are three ways to pay for your in-home care services. The levels of care varies … read more

Choosing a home care provider that is best for you

Recognising that help is required and actively managing your own ability or that of a loved one means you can maintain independence, stay at home longer, and … read more

Tips for discussing home care with your loved one

You understand that your family member’s happiness is based on their ability to live independently, so it’s a fine balance to assure them that they can still live in their … read more

Stories from our home care clients

Anglicare helps thousands of older Queenslanders with Help at Home services so they can live the life they want.
Diane enjoys her social visits with Annie from Anglicare and receives cleaning and podiatry as part of her Home Care Package.
Watch Diane's story
Mike likes to joke about being ‘ancient’ but has kept his independence at home with the support of our allied health, transport and domestic services.
Watch Mick's story
Chris & Wendy
Chris and Wendy both have a Home Care Package and access support in areas that include domestic, allied health and transport services.
Watch Chris & Wendy's story

Health-focused support

Our Allied Health staff cover a wide range of disciplines to help you maintain your independence and wellness. These support services include:

  • physiotherapy
  • podiatry
  • dietetics
  • occupational therapy
  • dementia support
  • end of life support.
Learn more about Allied Health services

How to access Help at Home

It’s comforting to know that there is support available for Australians who want to grow old in their own home. My Aged Care is the government entry point to the aged care system and funding where our older Australians have their needs assessed and access service providers like Anglicare Southern Queensland.
1. Getting ready

Start by contacting My Aged Care by calling 1800 200 422 or visiting to register, and determine if an in-home assessment for a funding package will be required. If you are directed to a funding package, we suggest you prepare a list of things that you need help with so you can maintain living at home. This will ensure you are prepared for the assessment process.

2. Assessing your needs

The Aged Care Assessment Team (ACAT) assess what services might be available to you. It’s important that you’re honest in your responses so you can receive the support you need. Your prepared list of the things you need help with from Step 1 will assist with the process and ensure all your concerns are covered.

3. Finding a service provider

Once you have received your My Aged Care Letter assigning you a home care package, you are ready to select a Service Provider. By choosing Anglicare, you will have a dedicated Concierge team member who will listen to your goals and discuss with you various options for services.

4. Support provided

If you choose Anglicare as your service provider for home care services, we will immediately arrange for a professional and experienced Client Liaison to visit your home and provide you with ongoing care management, support and coordination. This will include coordinating a regular team of carers to visit you at home to support your needs.

Ready to learn more?

Our team can help simplify the process by navigating the aged care system with you or your loved one – helping you secure the best in-home support outcome.

Call 1300 610 610.

Enquire online today
Types of care available*
We are here to support you to live independently with the confidence to do the things you love. Our Help at Home services cover a wide range of personal, practical and social support.
Social support

To help maintain your independence at home and to leave you more time to live the life you want, Anglicare will provide support with everyday household tasks, including:

  • Social activities and outings
  • Bus trips
  • Shopping trips
  • Group activities
  • Transport solutions
  • Shopping assistance
  • Support and technology
Health and wellbeing

Anglicare nursing staff are here to support you or your loved ones to remain at home by offering a diverse range of in-home health and wellbeing services, including:

  • Allied health
  • Meal preparation
  • Dementia services
  • Medication monitoring
  • Nursing
  • Personal care
  • Social work
  • Counselling
Home maintenance

Often a property that has been a family home or retirement residence is not suitable for in home care or assisted living. We can help get you ready for the next stage of life with:

  • Accessibility
  • Home security
  • General maintenance
  • Fall prevention
  • Repairs and modifications
  • Garden care
Transport services

Anglicare is able to provide transport assistance if you or the person you care for is unable to access or use your own vehicle or public transport.

Our transport services can be used to attend medical appointments, go shopping, and participate in social activities or to simply enjoy some time out of the house. We’re here to support you to get where you need to go.

Contact us to learn more

* Availability of services is dependent on client location and service offering in that location. For more information about your specific situation, please call 1300 610 610.