Support at home

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Supporting older Queenslanders to stay in their home, and their community, longer. 

Anglicare Southern Queensland have been supporting Queenslanders for more than 150 years. We are proud to have been voted one of Australia’s most trusted brands in aged care, offering clients a full range of home care services including domestic assistance, personal care, nursing and allied health, home maintenance and modifications, and more.

Domestic Assistance

Anglicare Southern Queensland are here to provide support with a range household jobs, such as:

  • Housework and gardening
  • Meal preparation
  • Grocery shopping
  • Washing
  • Support and technology, and more.

Contact us to learn more

Personal Care

Our friendly, qualified staff provide personal care services to ensure the health and wellbeing of clients. Services may include: 

  • Personal grooming and hygiene,
  • Medication reminders,
  • General self-care,
  • Assistance with shopping and attending appointments.

Contact us to learn more

Other Services

In addition to these help at home services, we also provide a range of specialist support services to clients choosing to age at home.

These include:

Contact us to learn more

How to access help at home

Support available for Australians who want to grow old in their own home. Government funding is available for most services via the Commonwealth Home Support Program (CHSP) and Home Care Package (HCP). If you are not eligible for government funding, we can still provide services for you under a fee for-service arrangement.

Enquire now​​​​​

Are you eligible for a Home Care Package?

A Home Care Package is the money the government contributes towards the care of older Australians, helping to stay living at home for longer. Once approved, you can arrange services through an approved provider, like Anglicare Southern Queensland. 

1. Contact My Aged Care

Start by contacting My Aged Care by calling 1800 200 422 or visiting to register, and determine if an in-home assessment for a funding package will be required. If you are directed to a funding package, we suggest you prepare a list of things that you need help with so you can maintain living at home. This will ensure you are prepared for the assessment process.

2. Assess your needs

The Aged Care Assessment Team (ACAT) assess what services might be available to you. It’s important that you’re honest in your responses so you can receive the support you need. Your prepared list of the things you need help with from Step 1 will assist with the process and ensure all your concerns are covered.

3. Find a service provider

Once you have received your My Aged Care Letter assigning you a home care package, you are ready to select a Service Provider. By choosing Anglicare, you will have a dedicated Concierge team member who will listen to your goals and discuss with you various options for services.

4. Support provided

If you choose Anglicare as your service provider for home care services, we will immediately arrange for a professional and experienced Client Liaison to visit your home and provide you with ongoing care management, support and coordination. This will include coordinating a regular team of carers to visit you at home to support your needs.

Contact us to learn more​​​​​

Helpful information to get started

How to access home care including costs, fees, and government support

How you or your loved one access in-home services will depend on your situation. There are three ways to pay for your in-home care services. The levels of care varies … read more

Choosing a home care provider that is best for you

Recognising that help is required and actively managing your own ability or that of a loved one means you can maintain independence, stay at home longer, and … read more

Tips for discussing home care with your loved one

Suggesting in-home help services may not be a one-off discussion and could be a gradual decision. Initiating a conversation about receiving help in the home requires…read more

Trusted to be there.

Anglicare Southern Queensland is proud to have, again, been recognised for our commitment to quality care and the wellbeing of our aged care clients

Aged care and Retirement Villages Winner 2023

Stories from our home care clients

Anglicare helps thousands of older Queenslanders with Help at Home services so they can live the life they want.
Diane enjoys her social visits with Annie from Anglicare and receives cleaning and podiatry as part of her Home Care Package.
Watch Diane's story
Mike likes to joke about being ‘ancient’ but has kept his independence at home with the support of our allied health, transport and domestic services.
Watch Mick's story
Chris & Wendy
Chris and Wendy both have a Home Care Package and access support in areas that include domestic, allied health and transport services.
Watch Chris & Wendy's story

Ready to learn more?

Our team can help simplify the process by navigating the aged care system with you or your loved one – helping you secure the best in-home support outcome.

Call 1300 610 610.

Enquire online today

Are you an existing client? Download our Anglicare Southern Queensland app today

The app is free, easy to use, and available to home care clients, their families and care team. It will simplify communications with you and your support workers, providing you with peace of mind, as you will always know who’s coming to deliver your care and when they are coming.

Download for Android Download for Apple Learn more

Contact us today about help at home support