Anglicare named QLD’s Provider of the Year at ACSA Awards

ANGLICARE Southern Queensland has been announced as the Queensland winner in the annual Aged and Community Services Australia (ACSA) awards held on Wednesday 3 November.

The ACSA Awards highlight outstanding achievements and contributions made by organisations, teams and individuals in the aged care industry throughout the year.

Anglicare Southern Queensland won the Provider of the Year and the Innovation in Service or Design for their By Request campaign which was an eight-part web series celebrating music’s ability to connect us back to our treasured memories.

Anglicare Southern Queensland has recently won the Provider of the Year and the Innovation in Service or Design at the 2021 Aged and Community Services Australia awards on Wednesday 3 November 2021.

This follows on from Anglicare Southern Queensland being named as Australia’s Most Trusted Brand in Aged Care and Retirement Villages in the annual Reader’s Digest Trusted Brands survey.

Anglicare Southern Queensland Interim Executive Director Sue Cooke congratulated all finalists and all the hard-working staff at Anglicare for ensuring high-quality care is provided to clients right across Queensland.

“It has been a very difficult and challenging year with the COVID-19 pandemic, and I’d really like to thank our 3000 staff and 600 volunteers who, day in and day out, provide an exceptional level of care to more than 45,000 Queenslanders,” Mrs Cooke said.

“It’s an absolute honour to be recognized by Australia’s leading peak industry body for aged care, ACSA, for the work our staff do each and every day.”

Acting Director of Services Nick Hansen said the organisation’s team worked tirelessly through the pandemic.

“Our residential and community aged care staff do an amazing job, and they are backed up by a dedicated team of support services from across the organisation,” Mr Hansen said.

“With 31,800 clients living in their own homes and 650 residents living in our eight aged care homes, the COVID-19 pandemic has required a higher level of leadership in service to ensure older people in our care remained connected, healthy and happy”.

The Aged and Community Services Australia winners from each category will form the list of finalists for the national awards, which will be announced on Tuesday 7 December.

Australian music star and four-time ARIA award winner Katie Noonan performed live with Abri resident Paul “Fluffy” in November 2020 which was live-streamed on Facebook. Photo: Anglicare Southern Queensland

“Around Queensland there are thousands of people working incredibly hard to deliver the best possible care to older Australians. It’s important we celebrate our achievements and the people who have helped us through the most difficult time in our history,” ACSA CEO Paul Sadler said.

“The entire sector has worked so hard to maintain and improve standards while dealing with a pandemic and an entirely new compliance system.

Anglicare Southern Queensland’s By Request: A Playlist of Memories was a highly successful music series which went viral for all the right reasons last August and featured Australian music stars such as Adam Eckersley and Brooke McClymont, Emma Birdsall, Harrison Craig, Isaiah Firebrace, Jess and Matt, Kate Miller-Heidke, Katie Noonan and Rai Thistlethwayte.

You can watch the By Request music series here: https://anglicaresq.org.au/by-request/